As a home cleaning and maintenance company – we offer services ranging from deep cleaning of a bathroom to your entire residence. We fix air conditioners, implement pest control and even clean up your car really well. The services are aimed to delight and they are designed to be functional – we cut off frills – so you find them useful.
Mathematics behind Home Cleaning
Cutting off frills also allows us to manage our costs well. A business that manages its costs well can afford to keep its customers (you guys) happy. The mathematics is quite simple – the team that is sent to a site needs to complete the home cleaning work in 9 hours. If it works for more than half of the day, they still get paid for the entire day. That’s when we either aim for 2 equal sized jobs a day, or just one fat job for one day.
If we are in the same residential complex, our teams often clean only windows or only bathrooms and even only kitchens of more than one home – which helps us utilize one team to its fullest. If we do not have multiple small cleanups in the same area, our team significantly shrinks to be able to take 9 hours to complete the session.
Your convenience is still a priority
We understand when you would want us to complete a job as soon as we can. Many patrons request for a larger team so the work can be completed in 3 hours as opposed to 6-9 hours. However, no one is willing to pay more for this convenience, which makes it an non-viable offering.
Through our services, we aim to be as non intrusive as possible. So it’s actually better when we send a smaller team, so we could move like the wind in phases, rather than spreading out through the entire space. Also, we balance our work out based on your preferences – if you’d like the bedrooms to be available post lunch and kitchen to be available in the early evening – voila!
Thank you, Geoffrey
“For the price quoted, I expected a lot, perhaps two people, one for window cleaning and one for bathroom cleaning. Only one man arrived and it took him 4.5 hours to do the work. Overall the level of professional cleaning was as I expected but as it was only one person, it took too long for me.”
Geoffrey Fry – who had booked through Hammer and Mop
While we are glad that our dear patron was happy with the quality of home cleaning service delivered, the fact that the experience was not hassle free for him was a cause of concern. There was probably a communication gap at our end, which led to an expectation mismatch.
His feedback was noted and was escalated right away – and we have taken steps to ensure this does not happen again. Though the service quality would stay impeccable, the experience ought to be hassle free as well. If we are sending a one person home cleaning team, that’s something that should be communicated. That’s something we will communicate 
Thank you for your love and support.
Mr Homecare - Home & Office Deep Cleaning Services 